At visitsumrah.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you access our website or use our services.
Consent
By accessing or using visitsumrah.com, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy and our Terms and Conditions. If you do not agree, please refrain from using our services.
Information We Collect
Personal Information
To process your visa or travel service requests, we may collect personally identifiable information such as:
- Full Name
- Email Address
- Gender
- Date of Birth
- Phone Number
- Address (including city, state, postal code)
Note: Any information that is publicly available will not be considered sensitive.
You may choose not to provide certain information; however, doing so may limit access to specific services. We will notify you if the information is essential during the registration or service request.
Usage Data
We automatically collect certain technical data during your visit, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Time and date of access
- Pages visited
- Time spent on each page
- Unique device identifiers
For mobile access, we may also collect:
- Mobile device model and ID
- Mobile OS
- Mobile browser type
Data Collected via Mobile Application
If using our mobile application, we may request permission to access your:
- Camera and photo gallery
- Stored media or documents
This is strictly to deliver the services you’ve requested. You can enable or disable these permissions at any time through your device settings.
How We Use Your Information
We may use your data for the following purposes:
- To provide, maintain, and improve our services
- To manage your user account and profile
- To process and fulfill service requests and contracts
- To communicate with you via email, phone, or SMS about your bookings, updates, and support
- To send you offers, promotions, or service recommendations similar to those you’ve used or shown interest in
- For analytics, research, and service improvement
- In the case of a merger, sale, restructuring, or similar transaction, your data may be part of the transferred assets
Data Security
We implement robust security practices to protect your personal data from unauthorized access or misuse. These include:
- Encryption
- Secure server storage
- Internal audits
- Physical access controls
However, no system can be guaranteed as 100% secure. We continuously update our practices to address potential vulnerabilities.
Changes to this Privacy Policy
This policy was last updated in January 2023. visitsumrah.com reserves the right to modify this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the site implies acceptance.
Jurisdiction
Any disputes arising in connection with this Privacy Policy shall be governed by the laws of the United Arab Emirates.
Consent for Processing
By making a payment for any tour package or related service via visitsumrah.com, you provide us with consent to proceed with processing your information and fulfilling your service request.